Water damage help in Charleston, WV
- Areas: East End, West Side, South Hills, Kanawha City
- 37 ZIP codes covered
- Free referral, no obligation
Homes in Charleston and how they leak
The East End and West Side have homes from the early 1900s on the valley floor, many with full basements. South Hills and Edgewood climb the slopes, with houses cut into the hillside so that one wall of the lower level is below grade. Kanawha City is mostly mid-century homes on flat land along the river.
Local issues that cause water damage
Flash flooding
In June 2016, extreme rain sent the Elk River to a record crest and devastated Clendenin and Elkview in Kanawha County. Small creeks and hollows flood with little warning. See flood cleanup.
Hillside runoff and seepage
Water running down a slope collects against the uphill wall of a house and comes through block foundations and basement doors.
Aging pipes and winter breaks
Old supply lines and cold snaps cause breaks inside homes, particularly in basements and unheated additions.
Common calls in Charleston
Storm and flood cleanup
Rising water, flash floods and water driven in by storms.
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Basement flooding cleanup
Sump pump failures, seepage and storm water in basements.
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Burst pipe cleanup
Frozen and failed pipes, supply lines and fittings.
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Mold remediation after water damage
Mold that grows when wet materials don't dry in time.
Learn more →Also available: emergency water damage steps and all water damage services.
Charleston at a glance
- State
- West Virginia
- County or area
- Kanawha County
- Neighborhoods
- East End, West Side, South Hills, Kanawha City, Edgewood
- ZIP codes covered
- 37 ZIP codes. Use the ZIP checker below to confirm yours.
- Who does the work
- Independent local restoration companies
Questions from Charleston homeowners
Mud and water came into my basement from the hill behind my house. How is that cleaned?
Mud is shoveled and washed out, then the space is disinfected and dried. Drywall, insulation and carpet that touched floodwater are normally removed, because runoff is considered contaminated.
Is damage from hillside runoff a flood claim?
Generally yes. Surface water and mudflow are excluded from standard homeowners policies and fall under flood insurance. Ask your agent how your policy defines it.
How can I check the flood risk for my Charleston address?
Search your address on the FEMA Flood Map Service Center, or use the West Virginia Flood Tool, which shows mapped flood zones for properties in the state.
Other cities we cover
See how West Virginia's weather, housing and rules affect water damage on the West Virginia page.
Water damage in Charleston?
Call and we'll connect you with an independent restoration company that serves your ZIP code. Free, no obligation.