Water pouring in right now? Do these things first.
The first hour, step by step
Stop the water
Close the main valve, usually in the meter box near the street or where the line enters the house. For one fixture, close the valve behind it.
Make it safe
Don't walk through water near outlets or cords. Stay out from under sagging ceilings. Keep kids and pets away from sewage or floodwater.
Document
Photograph each room, the damage and the source before anything is moved or thrown away.
Protect belongings
Lift furniture, rugs, electronics and papers off wet floors. Keep the AC running to hold humidity down.
Call for extraction
Professional extraction and drying within the first day saves the most flooring and drywall.
Emergency services
Water damage restoration
Extraction, drying, cleanup and repair after any indoor water loss.
Learn more →Emergency water extraction
Removing standing water fast so drying can start.
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Burst pipe cleanup
Frozen and failed pipes, supply lines and fittings.
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Storm and flood cleanup
Rising water, flash floods and water driven in by storms.
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Ceiling water damage repair
Stains, sagging drywall and leaks from above.
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Sewage backup cleanup
Toilet overflows and sewer line backups (Category 3).
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Appliance leak cleanup
Water heaters, washers, dishwashers, fridges and AC units.
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Storm and roof leak water damage
Hail, wind and heavy rain getting in through the roof.
Learn more →Questions
What should I do first when water is leaking?
Shut off the main water valve, turn off power to wet areas if you can do it from dry ground, then call for extraction. Take photos before moving things.
Is Dryvale available 24/7?
Availability depends on the independent companies serving your area. Call and we will tell you who can respond and when.
Should I call my insurance company first?
Stop the water and prevent further damage first; policies expect that. Report the claim the same day if you can.
Full checklist: what to do in the first hour after water damage.
Get extraction started
Call now and we'll connect you with an independent restoration company serving your ZIP code.