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Northeast · NY

Water damage restoration in New York

New York's water damage ranges from flooded basement apartments and burst risers in New York City to ice dams, frozen pipes and lake-effect snow upstate. Old buildings and cold winters are the common thread.
  • 670 ZIP codes covered in New York
  • 1 city guides
  • Free referral, no obligation
Standing water covering the floor of a room
Stock photo

What causes water damage in New York

Basement flooding from cloudbursts

The remnants of Hurricane Ida in 2021 flooded basement apartments across Queens and Brooklyn in under an hour, overwhelming the sewers.

Frozen pipes and ice dams

Upstate winters freeze pipes in unheated spaces and build ice dams on roofs from Buffalo to the Adirondacks.

Aging building systems

Prewar buildings have old risers, steam heat and galvanized supply lines; one failure affects several floors.

Homes and how they are built

New York City is mostly multi-unit: prewar walk-ups, co-ops, brownstones and high-rises, where water from one apartment damages those below and building management controls the plumbing. Long Island and the suburbs are single-family homes with basements. Upstate cities have some of the oldest housing in the country.

When it happens

Winter freezes and ice dams run December through March. Summer cloudbursts and tropical remnants arrive July through October, and coastal storms can strike any time from fall to spring.

Rules and insurance in New York

New York licenses mold assessors, mold remediation contractors and abatement workers through the Department of Labor for projects over 10 square feet, and the assessor must be independent of the remediator. Coastal counties' policies may carry a hurricane deductible.

In every state, homeowners insurance excludes rising floodwater, which needs a separate flood policy. See what homeowners insurance covers.

Where we can connect you in New York

As of October 5, 2026, independent restoration companies in our network cover 670 ZIP codes in 367 cities and towns in New York. Coverage changes often, so check your ZIP code.

City guides in New York

Covered places include: New York, Brooklyn, Bronx, Staten Island, Jamaica, Yonkers, White Plains, Flushing, Astoria, New Rochelle, Mount Vernon, Great Neck, Queens Village, Bayside, Poughkeepsie, Hicksville, Valley Stream, Uniondale, Garden City, Holtsville, Floral Park, Little Neck, East Elmhurst, Fresh Meadows, Long Island City, Ozone Park, Far Rockaway, Hempstead, Rockville Centre, Hauppauge, Melville, Syosset, Jericho, Stony Brook, New Hyde Park, Farmingdale.

Services most relevant in New York

See all water damage services or what to do in an emergency.

New York at a glance

Region
Northeast
Main causes
Basement flooding from cloudbursts; Frozen pipes and ice dams; Aging building systems
ZIP codes we cover
670
Cities and towns covered
367
Coverage data as of
October 5, 2026

Questions from New York homeowners

Who is responsible when water comes from the apartment above?

It depends on the cause and your building's rules. The building usually handles pipes in the walls; unit owners handle their own fixtures. Tell management at once and document everything for your renters or co-op policy.

Does New York require a license for mold work?

Yes, for more than 10 square feet. The assessor and the remediation contractor must each hold a state license and be independent of each other.

Does insurance cover a flooded basement apartment?

Sewer backup and rising water are excluded from standard policies. Renters and owners need a water backup endorsement or flood coverage for those.

Neighboring states

All states and city guides

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