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the Capitol Region · CT

Water damage help in Hartford, CT

Hartford is an old river city with old buildings. Most of its water damage starts inside: frozen pipes in January, aging plumbing in multi-family houses, and basements that take on water when the sewers are full.
  • Areas: West End, Asylum Hill, Frog Hollow, South End
  • 32 ZIP codes covered
  • Free referral, no obligation
Outdoor faucet covered in ice
Stock photo

Homes in Hartford and how they leak

Much of Hartford's housing was built before 1940. The city is known for its brick "perfect six" apartment houses and wood triple-deckers, where one leak can run through three households. The West End has large single-family homes with plaster walls, steam or hot-water heat and stone or brick foundations that let groundwater seep in.

Local issues that cause water damage

Frozen and burst pipes

Pipes in unheated basements, exterior walls and vacant units freeze in cold snaps. In a three-story building the water travels down through every floor. See burst pipe cleanup.

Sewer backups in basements

Parts of Hartford are served by combined sewers that carry both stormwater and sewage. In heavy rain they can back up through basement floor drains.

Ice dams

After heavy snow, heat escaping through older roofs melts the snow from below. The meltwater refreezes at the eaves and backs up under the shingles.

Common calls in Hartford

Also available: emergency water damage steps and all water damage services.

Hartford at a glance

County or area
the Capitol Region
Neighborhoods
West End, Asylum Hill, Frog Hollow, South End, Blue Hills
ZIP codes covered
32 ZIP codes. Use the ZIP checker below to confirm yours.
Who does the work
Independent local restoration companies

Questions from Hartford homeowners

Sewage came up through my basement drain in Hartford. Is it safe to clean myself?

No. Sewage is Category 3 water and carries bacteria and viruses. Keep people and pets out, do not run the furnace fan, and have it cleaned and disinfected professionally.

I rent in a three-family house and a pipe burst upstairs. Who handles it?

Tell the landlord right away so the water can be shut off. The owner is responsible for the building; your own belongings are covered only by your renters insurance.

Can wet plaster walls be saved?

Often, yes. Plaster on wood lath tolerates water better than drywall if it is dried promptly and has not come loose. A moisture reading will show whether the wall behind it is drying.

Other cities we cover

See how Connecticut's weather, housing and rules affect water damage on the Connecticut page.

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