Water damage help in Boston, MA
- Areas: Dorchester, Jamaica Plain, South Boston, Back Bay
- 33 ZIP codes covered
- Free referral, no obligation

Homes in Boston and how they leak
Triple-deckers fill Dorchester, Roxbury, Jamaica Plain and South Boston: three stacked flats with wood frames, plaster walls and shared plumbing stacks. Back Bay and the South End are brick rowhouses on filled land. Steam and hot-water heating systems add their own pipes and leaks.
Local issues that cause water damage
Frozen pipes
Cold snaps burst pipes in exterior walls, rear porches and unheated basements. See burst pipe cleanup.
Ice dams
The record snow of winter 2015 put ice dams on roofs across the city.
Coastal flooding
Storms in January and March 2018 flooded the Seaport and parts of the waterfront at high tide.
Common calls in Boston

Burst pipe cleanup
Frozen and failed pipes, supply lines and fittings.
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Ice dam water damage
Meltwater backing up under shingles in snow country.
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Ceiling water damage repair
Stains, sagging drywall and leaks from above.
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Basement flooding cleanup
Sump pump failures, seepage and storm water in basements.
Learn more →Also available: emergency water damage steps and all water damage services.
Boston at a glance
- State
- Massachusetts
- County or area
- Suffolk County
- Neighborhoods
- Dorchester, Jamaica Plain, South Boston, Back Bay, Roxbury
- ZIP codes covered
- 33 ZIP codes. Use the ZIP checker below to confirm yours.
- Who does the work
- Independent local restoration companies
Questions from Boston homeowners
A pipe burst on the third floor. Does it affect the other flats?
Almost always. Water runs down through ceilings and walls to the first floor and basement. Every unit needs checking.
Who removes ice dams?
Companies that use low-pressure steam. Chipping ice damages slate and shingles and is dangerous.
Why do Back Bay and South End basements get wet?
Those neighborhoods are built on filled land with a high water table. Groundwater there is monitored because the wood pilings under older buildings must stay wet, and basements often need sump pumps.
Other cities we cover
See how Massachusetts's weather, housing and rules affect water damage on the Massachusetts page.
Water damage in Boston?
Call and we'll connect you with an independent restoration company that serves your ZIP code. Free, no obligation.