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Suffolk County · MA

Water damage help in Boston, MA

Boston's housing is old and its winters are hard. Frozen pipes, ice dams and aging plumbing in triple-deckers and brownstones cause most water damage, with coastal flooding along the waterfront.
  • Areas: Dorchester, Jamaica Plain, South Boston, Back Bay
  • 33 ZIP codes covered
  • Free referral, no obligation
Outdoor faucet covered in ice
Stock photo

Homes in Boston and how they leak

Triple-deckers fill Dorchester, Roxbury, Jamaica Plain and South Boston: three stacked flats with wood frames, plaster walls and shared plumbing stacks. Back Bay and the South End are brick rowhouses on filled land. Steam and hot-water heating systems add their own pipes and leaks.

Local issues that cause water damage

Frozen pipes

Cold snaps burst pipes in exterior walls, rear porches and unheated basements. See burst pipe cleanup.

Ice dams

The record snow of winter 2015 put ice dams on roofs across the city.

Coastal flooding

Storms in January and March 2018 flooded the Seaport and parts of the waterfront at high tide.

Common calls in Boston

Also available: emergency water damage steps and all water damage services.

Boston at a glance

County or area
Suffolk County
Neighborhoods
Dorchester, Jamaica Plain, South Boston, Back Bay, Roxbury
ZIP codes covered
33 ZIP codes. Use the ZIP checker below to confirm yours.
Who does the work
Independent local restoration companies

Questions from Boston homeowners

A pipe burst on the third floor. Does it affect the other flats?

Almost always. Water runs down through ceilings and walls to the first floor and basement. Every unit needs checking.

Who removes ice dams?

Companies that use low-pressure steam. Chipping ice damages slate and shingles and is dangerous.

Why do Back Bay and South End basements get wet?

Those neighborhoods are built on filled land with a high water table. Groundwater there is monitored because the wood pilings under older buildings must stay wet, and basements often need sump pumps.

Other cities we cover

See how Massachusetts's weather, housing and rules affect water damage on the Massachusetts page.

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Water damage in Boston?

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