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Hampton Roads · VA

Water damage help in Norfolk, VA

Norfolk is nearly surrounded by tidal water, and the land is sinking as the sea rises. Streets in several neighborhoods flood at high tide a number of times each year, even without a storm.
  • Areas: Ghent, Larchmont, Colonial Place, Ocean View
  • 21 ZIP codes covered
  • Free referral, no obligation
Flooded residential street during heavy rain
Stock photo

Homes in Norfolk and how they leak

Ghent, Colonial Place and Larchmont were built in the early 1900s along tidal creeks and the Lafayette River, with homes on crawl spaces or raised brick foundations. Ocean View faces the Chesapeake Bay. Many owners are military families who may be away when a leak starts, and the humid climate means a wet crawl space rarely dries by itself.

Local issues that cause water damage

Tidal and nor'easter flooding

Areas around the Hague, Larchmont and Colonial Place flood during high tides and nor'easters. Hurricane Isabel in 2003 brought the worst surge in decades. See flood cleanup.

Heavy rain that cannot drain

When rain falls at high tide, storm drains are already full of bay water. Hurricane Matthew in 2016 flooded homes across Hampton Roads with rain alone.

Wet crawl spaces

Tidal water, high groundwater and humid air keep the space under many houses damp, which damages ductwork, insulation and floor framing.

Common calls in Norfolk

Also available: emergency water damage steps and all water damage services.

Norfolk at a glance

County or area
Hampton Roads
Neighborhoods
Ghent, Larchmont, Colonial Place, Ocean View, Downtown
ZIP codes covered
23501, 23502, 23503, 23504, 23505, 23506, 23507, 23508, 23509, 23510, 23511, 23513, 23514, 23515, 23517, 23518, 23519, 23523, 23529, 23541, 23551
Who does the work
Independent local restoration companies

Questions from Norfolk homeowners

Tidal water got into my crawl space in Norfolk. What needs to be done?

Wet insulation and any flooded ductwork are usually removed, the space is cleaned, and the framing is dried and checked with a moisture meter. Salt and contamination mean it should not simply be left to air out.

I'm deployed and my house had a leak. How can it be handled while I'm away?

A trusted person with access can meet the restoration company, and most insurers can handle a claim by phone and email. Ask about your legal protections and your insurer's military services.

Is tidal flooding covered by homeowners insurance?

No. Tidal and storm-surge flooding are covered only by a separate flood insurance policy.

Other cities we cover

See how Virginia's weather, housing and rules affect water damage on the Virginia page.

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Water damage in Norfolk?

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