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Cook County · IL

Water damage help in Chicago, IL

Chicago is flat, built on clay, and drained by combined sewers. When it rains hard, the basement is the low point, and that is where most of the city's water damage happens.
  • Areas: the North Side, the West Side, the South Side, the Northwest Side
  • 22 ZIP codes covered
  • Free referral, no obligation
Standing water covering the floor of a room
Stock photo

Homes in Chicago and how they leak

The city's signature homes are brick bungalows, two-flats and three-flats, most built before 1940 with full basements. Many basements have been finished or turned into garden apartments, which raises the stakes. Plumbing is often original galvanized or lead supply with cast iron stacks.

Local issues that cause water damage

Sewer backup

In storms like July 2023, the combined sewers fill and push stormwater and sewage up through basement floor drains, especially on the West Side. See sewage backup cleanup.

Deep freezes

Cold snaps such as January 2019 burst pipes in exterior walls, enclosed porches and vacant units.

Flat roofs and parapets

Flat roofs on two-flats and courtyard buildings pond water when drains clog with leaves or ice.

Common calls in Chicago

Also available: emergency water damage steps and all water damage services.

Chicago at a glance

County or area
Cook County
Neighborhoods
the North Side, the West Side, the South Side, the Northwest Side, the Loop
ZIP codes covered
60601, 60602, 60603, 60604, 60605, 60606, 60607, 60610, 60611, 60613, 60614, 60618, 60622, 60631, 60642, 60646, 60647, 60654, 60655, 60657, 60661, 60699
Who does the work
Independent local restoration companies

Questions from Chicago homeowners

How do I stop sewer water coming up my floor drain?

Short term, a standpipe or drain plug can help. Long term, a backwater valve or an overhead sewer conversion by a licensed plumber is the fix.

Does my policy cover basement sewer backup?

Only if you added a water backup endorsement. It is one of the most important add-ons for a Chicago homeowner.

Other cities we cover

See how Illinois's weather, housing and rules affect water damage on the Illinois page.

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Water damage in Chicago?

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